Solutions Consultant

About Workato: Workato is the only integration and automation platform that is as simple as it is powerful, built to power the largest enterprises. It serves as a low-code/no-code platform, empowering users (both dev and non-dev) to easily automate workflows across various apps and databases. Recognized as a leader by both Forrester and Gartner, we are trusted by over 7,000 of the world's top brands, including Box, Grab, and Slack. This is just the beginning of our journey.

Why join us? At Workato, we foster a flexible, trust-oriented culture that encourages everyone to take full ownership of their roles. We prioritize innovation and seek team players who are eager to contribute to our growth. We also emphasize the importance of balancing productivity with self-care, offering a vibrant work environment along with a range of benefits both inside and outside of work.

If this resonates with you, we invite you to submit an application. We look forward to getting to know you! You can also check out our accolades:

• Business Insider named us an 'enterprise startup to bet your career on.'
• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world.
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area and 96th in North America.
• Quartz ranked us the #1 best company for remote workers.

Responsibilities: We are seeking an exceptional Solutions Consultant to join our growing team. In this role, you will empower clients to become proficient with Workato's Agentic Platform, enabling their employees to build AI Agent solutions for their business. Key responsibilities include:

• Collaborate with cross-functional teams, including data scientists, software engineers, and AI leaders, to demonstrate how Workato Agentic can transform their work.
• Work effectively with Sales AEs and Solution Architects to promote our Agentic and AI capabilities, tailoring architecture to customer AI use cases.
• Articulate and educate diverse audiences on AI, Generative AI, and Agentics architectural concepts.
• Assist sales teams with technical discovery and architect/build Agentic blueprint solutions using Workato products.
• Create and deliver custom product demonstrations of AI Agentic use cases and support technical workshops and proofs of concept.
• Respond to functional and technical elements of RFIs/RFPs and stay updated on the latest in Agentics, AI, and machine learning.

Requirements: Candidates should possess the following qualifications and skills:

• Bachelor's Degree in Computer Science, Machine Learning, Artificial Intelligence, or related field, or equivalent hands-on experience in AI development.
• Proven track record as an AI Engineer with a portfolio of successful machine learning or AI projects.
• 3-5 years of pre-sales experience in a SaaS/iPaaS organization, with 50% travel required for customer support and workshops (60% customer-facing).
• Familiarity with LLMs and experience interacting with chat-based AI applications.
• Strong understanding of prompt engineering and state-of-the-art techniques to enhance LLM performance.
• Hands-on experience with OpenAI, Azure OpenAI, Google Gemini, Amazon Bedrock, and Anthropic, alongside iPaaS technologies, middleware, and integration architecture patterns.
• Knowledge of Python programming or familiarity with object-oriented programming.

Soft Skills / Personal Characteristics: The ideal candidate should demonstrate:

• Strong collaboration skills and adaptability in a dynamic growth environment.
• Excellent critical thinking and analytical skills.
• The ability to prioritize tasks and manage time effectively under pressure.
• Strong written and oral communication skills to convey complex technical concepts effectively to non-technical audiences.
• A proactive approach to solving problems and readiness to take on additional initiatives.