Data Scientist, Monitoring Operations

About The Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires real-world deployment and iteratively updating based on what we learn. The Intelligence and Investigations team supports this by identifying and investigating misuses of our products – especially new types of abuse. This enables our partner teams to develop data-backed product policies and build scaled safety mitigations. Precisely understanding abuse allows us to safely enable users to build useful things with our products.

About The Role As a Data Scientist on the Monitoring Operations team, you will be responsible for building systems to proactively identify abuse on OpenAI’s products. This includes ensuring robust monitoring for new products and sustaining monitoring for existing products. You will also respond to critical escalations, especially those not caught by our existing safety systems, which requires expert understanding of our products and data. This role involves working cross-functionally with product, policy, and engineering teams and is based in our San Francisco office. Additionally, it includes participation in an on-call rotation to resolve urgent escalations outside normal work hours. Some investigations may involve sensitive content, including sexual, violent, or otherwise disturbing material.

In This Role, You Will: - Scope and implement monitoring requirements for new product launches by working with Product and Policy teams to understand key risks and collaborating with Engineering teams to ensure sufficient data and tooling. - Improve processes to sustain monitoring operations for existing products, including developing approaches to automate monitoring subtasks.

You Might Thrive In This Role If You: - Have at least 4 years of experience in technical analysis, especially in SQL and Python. - Have experience in trust and safety or have worked closely with policy, enforcement, and engineering teams. - Have basic data engineering experience such as building core tables or writing data pipelines (not expected to build infrastructure or write production code). - Have experience scaling and automating processes, especially with language models.

About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them through our products. AI is a powerful tool that must be created with safety and human needs at its core. To achieve our mission, we value the diverse perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement: For US-Based Candidates, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities; requests can be made via this link. OpenAI Global Applicant Privacy Policy: At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the benefits of AI to be widely shared. Join us in shaping the future of technology.