Data Analyst

About Hearth Hearth exists because 50 - 80% of small businesses in the trades (roofers, plumbers, etc.) fail within their first five years. Our mission is to change that forever and empower small businesses to build and grow successful companies. We've built an all-in-one platform that helps SMBs grow sales, protect profits, and save time. With over 10,000 customers, Hearth is a vertical SaaS platform powered by a financial services layer that is currently powering billions in home improvement projects. We are growing, profitable in our base case, and are working to disrupt a fragmented, underserved, and $600B market. Backed by the same investors as SpaceX, Stripe, Palantir, Airbnb, Rippling, Affirm, Brex, and OpenAI (FoundersFund, 8VC, Human Capital), we aim to protect small business entrepreneurship in America, redefine what is possible in running a trades business in today's rapidly changing world, and bring forth a future where every small business owner in the trades can succeed.

The Opportunity Hearth is at an exciting point of growth, and we are looking for the right Senior Product Manager to help us accelerate. We are expanding Hearth’s product development organization and are looking to fill this important and impactful role to help lead and co-create the future of the technology. You will work closely with senior leadership, including the CEO, as well as across our diverse teams to build impactful technology that measurably helps small business owners and homeowners across the country.

This role is ideal for someone seeking a career-defining opportunity to prove their skills/thinking, pull the best out of themselves, and drive business impact for a company that’s primed for significant growth. You will own the entire product lifecycle from strategy to execution and make decisions that directly inflect the curve for customer success and business growth. The right fit is scrappy with early-stage experience, deeply customer-centric, and skilled at leading an iterative, data-driven product process in a fast-paced environment. In this pivotal role, your ideas will be valued, your skills will be tested, and your contributions will directly enhance the lives of small businesses and homeowners across America.

What You’ll Do - Utilize data to understand users, their product usage, and help translate insights into recommendations for product, marketing, and business strategies. - Collaborate with product managers, engineers, and marketers to transform data insights into actionable decisions and track key performance indicators (KPIs) related to business health, product performance, and customer experience. - Build reports, visualizations, and dashboards to make insights accessible to stakeholders, support the team in running experiments (e.g., A/B tests), analyze results, and communicate findings to drive data-driven decision-making. - Contribute to optimizing processes that leverage data insights to answer business questions and improve product team decisions to enhance the customer experience.

Who You Are - 5+ years of experience in a data-focused role (analyst, data engineer, or similar) with proficiency in SQL for data querying; exposure to Python or R is a plus. - Solid analytical foundation with a good understanding of product and business metrics, and knowledge of statistical methods. - Familiarity with BI tools (Tableau, Mode, Looker, etc.) and strong attention to detail ensuring high-quality, accurate, and easy-to-understand analyses. - Scrappy 'get things done' mentality, ability to work self-guided, and strong communication skills to convey actionable data-driven insights to all audiences. - Exposure to experimentation (A/B testing) and experience in SMB SaaS environments is advantageous but not required.

Our Core Values - **Truth**: We value honesty and data, seeking to understand reality to effectively respond to it. - **Slope**: Rate of change over time; we hire and reward based on potential, capacity, and growth mindset rather than a fancy resume. - **Mutual Benefit**: The best outcomes occur when everyone wins—customers, team members, and the company. We align aspirations to achieve those outcomes. - **Competitive Greatness**: We seek an opportunity and environment to pull the greatest versions of ourselves into the world, not just a “job.”

Location This role will be located in NYC along with the rest of the technical Hearth team, the CEO, and other key roles in the business. Hearth believes in the energy, connection, and serendipity of in-person/hybrid work culture (3+ days/week) for builders committed to building innovative software and making a significant positive impact in the world.

Benefits - Mission-driven, values-based culture. - Competitive pay. - Unmatched opportunities to learn and develop; front-row seat at a fast-growing tech startup. - Unlimited PTO, plus paid company holidays. - Meaningful equity and medical, dental, and vision options. - 401(k) and Free Employee Assistance Program. - Parental Leave Program and Pet Insurance.

More About Us Hearth embraces diversity and is proud to be an equal opportunity workplace. We do not discriminate based on sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. We consider employment for qualified applicants with arrest and conviction records.

The Pay Range For This Role Is: 135,000 - 150,000 USD per year (New York)