At Promega, our IT team is dedicated to delivering exceptional customer service, ensuring the stability of our systems, and driving operational efficiency across the organization. We operate as both a service provider and a trusted partner, working closely with business units to align technology with initiatives and goals. Our mission is to provide seamless, reliable, and innovative solutions that not only support day-to-day operations but also enable growth and transformation. By building strong relationships and delivering value, we strive to become a true partner in Promega’s success, ensuring that technology serves as a key enabler for future business opportunities.
YOUR ROLE: As an AI Engineer on the IT Emerging Technology Team, you will leverage artificial intelligence, machine learning, and robotic process automation (RPA) to help drive business transformation at Promega. You will work closely with advanced AI frameworks like OpenAI and Copilot, developing and deploying solutions that enhance the efficiency of daily operations and introduce new methods for optimizing core business processes. This role will require collaboration with various teams—including Operations, Administration, Research & Development, and Sales & Marketing—to apply innovative AI technologies that support Promega’s continued growth and leadership in technology-driven innovation.
CORE DUTIES:
- OpenAI & Copilot Development: Design, code, debug, deploy, and maintain GPTs and Copilots.
- AI Model Development: Design, develop, and implement AI models and algorithms to solve business problems.
- Machine Learning Integration: Collaborate with data scientists to integrate ML models into system architectures for scalability and performance.
- Robotic Process Automation (RPA): Develop RPA solutions to automate tasks and optimize business processes.
- Data Management & Collaboration: Work with data management teams to ensure optimized data flow and effective AI deployment.
- Continuous Learning & Teaching: Stay updated on AI advancements and train Promega team members on emerging technologies.
- Inclusivity: Demonstrate kindness, curiosity, and respect while adhering to Promega’s Emotional & Social Intelligence (ESI) core principles.
- Compliance: Understand and comply with ethical, legal, and regulatory requirements applicable to our business.
KEY QUALIFICATIONS:
- Bachelor’s or Master’s degree in Information Systems, Computer Science, Engineering, or a related field.
- Minimum of 3 years of experience in application development.
- Experience with GenAI and RPA technologies, including proficiency in Python, R, Microsoft languages, and Microsoft Power Platform tools.
- Experience with LLMs (GPT 3.5, GPT 4) and prompt development.
- Experience working in Azure and with Azure OpenAI.
- Strong understanding of machine learning algorithms, neural networks, and data structures.
- Excellent problem-solving and communication skills.
- Ability to interact with business users and translate their needs into technical solutions.
- Experience in educating non-technical team members on technology tools and concepts.
- Familiarity with compliance and regulatory requirements in a business environment.
PREFERRED QUALIFICATIONS:
- Master’s or PhD in Computer Science, Engineering, or a related field.
- Experience in Machine Learning algorithms and hands-on experience with ML toolkits.
- SQL Database experience.
- Experience with Atlassian tools: JIRA, Confluence, etc.
- Familiarity with ISO certification 27001 and 42001.
- Experience working in a hybrid Agile work structure.
PHYSICAL DEMANDS:
- Ability to remain stationary for several hours at a time.
- Ability to use a computer and Microsoft Office applications.
- Ability to traverse between different locations within the company premises.
At Promega, we value diversity and strive to create an inclusive workplace. We are proud to be an Equal Opportunity Employer, making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected class.